FAQs

Curbside Pickup

What are your curbside pickup hours?

Curbside pickup is during regular business hours which vary seasonally

Where do I pickup my order?

You can pick up your order at 2486 Second Concession, Prescott, ON K0E 1T0 at your chosen pickup time. When you arrive you will find your order in the designated curbside pick up area at the west end of the parking lot. Please make sure you have your order confirmation with you and bring any errors to our attention before leaving.

When I select order pickup, how soon can I pick it up?

We need 24 hours to prepare your product. You can pick it up at your selected pick up time. Please make sure you have your order confirmation with you .

How far in advance can I schedule my pick up?

You are able to select a future pickup date up to 7 days in advance.

What safety precautions are you taking during pick-up in response to COVID-19?

Our staff are wearing face masks, following all social distancing recommendations and washing hands regularly to ensure that we are protecting our customers and ourselves

Have another question?

We’re happy to help with your inquiry. Please contact us at hello@covillesgreenhouses.ca or through the contact form on this page.